Frequently Asked Questions
DATES AND HOURS
16 June – 30 July Open Wednesday - Sunday
Tickets for this event are timed in 15-minute increments from 5.45 pm or 6.00pm onwards depending on the chosen event date and sunset times. Last entry onto the trail will be 10 minutes after the final advertised timeslot.
Each event day, the WA Botanic Garden will start closure at 3.00pm and open to Lightscape audiences from 5.45 pm or 6.00pm onwards depending on the chosen event date.
The main entrance to Lightscape is Forrest Carpark, adjacent to the Gija Jumulu (Giant Boab Tree), in Kings Park.
TICKET INFORMATION - PRICES
Peak Admission Tickets:
Anytime Pass** $55
Off-Peak Admission Tickets (Wednesdays only):
Anytime Pass** $55
*Family ticket price conditions
A family ticket admits 4 people. The family can be comprised of either 1 adult and 3 children or 2 adults and 2 children. Children must be aged 12 years and under to be eligible for the family ticket. Children aged 2 years and under are free of charge.
**Anytime Pass ticket price conditions
An Anytime Pass permits access to the trail on a chosen date, any time between the first advertised time-slot and last entry (10 minutes after the last advertised time-slot).
Tickets are only valid on the date for which they are purchased. There are no child or family discounts on Anytime Pass tickets. Customers with an Anytime Pass may still be required to queue when they choose to enter.
If you wish to buy more than 20 tickets for a group, please contact Ticketek here or by calling 1300 364 001.
Do you accept Companion Cards?
Yes, holders of a government issued companion card can access a free ticket for their companion. Proof of eligibility will be required upon entry.
Please book these tickets through the booking process or by calling Ticketek’s Accessible Line on 1300 665 915.
Do I have to book in advance?
We recommend booking in advance online. Each timed entry has a limited capacity, and we expect this event to sell out. Tickets will be on sale at the venue, when not sold out, on event nights, from 16 June, Wednesday to Sunday.
Can I book on the day?
You are welcome to book on the day or at the event if tickets are not sold out, however the ticketing company has imposed a surcharge of $4.00 for tickets booked within 24 hours of the purchased date. Book ahead to save!
If I book the wrong date, can I transfer my ticket to another date?
Unfortunately, this is not possible. It is important to make sure that you choose the right date and time slot when you buy tickets, as we are not able to offer exchanges or refunds after tickets have been purchased.
Can I purchase a Lightscape Gift Voucher?
Yes, you can purchase Lightscape Gift Vouchers to give as presents to friends and family. Lightscape Gift Vouchers can be redeemed to purchase 2023 Lightscape Tickets only via the online booking process or at Ticketek Agencies. Vouchers are not valid for purchase of dining packages or onsite food and beverage.
Vouchers do not guarantee entry to Lightscape and must be used to purchase tickets in advance. We would advise early use of your voucher as time-slots will sell out.
If I am delayed and miss my timeslot, can I join a later slot?
Yes. We will accommodate you in the next available timeslot on the same night.
What happens if it’s raining?
Lightscape will go ahead in the event of rain or wind, so check the weather forecast and dress appropriately. If the weather presents a hazard and a risk to safety, a decision to cancel the event will be made at 2pm on the day of the event. You will be notified via email of any cancellation and the re-booking process which will include the ability to book on another day or a refund if this is not possible. Please check our website and social media pages for updates.
I am visiting Kings Park and Botanic Garden during the day. Will I have to leave the Garden before entering Lightscape in the evening?
Yes, to ensure that only ticket holders for Lightscape have entry to the evening event, daytime visitors must vacate the Gardens. During the days when Lightscape is offered, the Gardens will begin closure at 3.00pm and will reopen for ticketed guests at 5.45pm or 6.00pm depending on the chosen event date.
How should I dress for this event?
This is an outdoor event, so please come prepared for the elements by wearing appropriate footwear and dressing warmly. Umbrellas are allowed on the trail, but we ask that you are courteous of other patrons when using them.
How long is the trail?
The trail is approximately 2 kms around the Botanic Garden.
How much time should we allow for this event?
That depends on your pace and how often you stop. However, as a general rule, you should allow about 90 minutes to ensure you have enough time to enjoy the full experience.
Should I arrive in advance of my visit time?
Leave adequate time to get to the start point, as you may need to park and walk. If you do arrive early, you can grab something to eat and drink before the entry to the event. If you do choose to arrive early, be mindful that you cannot enter until you allocated time. Your entry time is a 15-minute window from the time printed on your tickets. Last entry onto the trail will be 10 minutes after the final advertised timeslot.
After you are admitted, you may take as long as you would like to complete the trail. The event ends at 10pm on Wednesday, Thursday and Sunday and 10.30pm on Friday and Saturday. Our aim is to reduce wait times by staggering entry times, although there may still be some waiting time.
Is there parking?
Please note that parking close to the trail is limited and we would recommend the use of public transport. If you do choose to drive, to avoid disappointment please ensure you allow lots of time to find a parking spot (which can often be some distance from the entry).
Please be aware Forrest Drive and Lovekin Drive will be closed for all vehicle access during Lightscape.
Limited parking, including ACROD parking, will be available in Wadjuk Carpark, Jorang and Poolgarla carparks.
A valid ACROD parking permit will need to be displayed on your vehicle.
Free parking is available nearby in West Perth after 6pm.
A set-down zone is located in Wadjuk Carpark.
Where is the nearest public transport?
Located just 1.5km from Perth CBD, Kings Park and Botanic Garden is readily accessible by public transport.
There are several bus routes that offer routes to Kings Park and Botanic Garden including:
- Transperth bus route 935 travels from St Georges Terrace right into the heart of the Park at the Fraser Avenue Precinct, offering free travel from the city.
- The Blue CAT bus travels between Perth bus port and Kings Park, via Perth Station and Elizabeth Quay Bus Station.
- • The Purple CAT Bus travels between Elizabeth Quay Bus Station and QEII Medical Centre and UWA via Kings Park and Thomas Street.
The closest bus stop to Lightscape is along Wadjuk Way, just outside Wadjuk Carpark.
An express shuttle bus will be available to and from Perth Busport on Friday and Saturday evenings.
Will there be bike parking?
For your convenience, bike racks are located in multiple locations around Kings Park and Botanic Garden including:
- Wadjuk Carpark
- Forrest Carpark
- Outside Rio Tinto Naturescape Kings Park on May Drive
It is recommended that you secure your bicycle with an anti-theft lock and take your valuables with you.
Where can I park my e-scooter?
E-scooters can be hired from West Perth and parked in Kings Park at:
- Fraser Circle
- Wardong Buspark
Download the Bird or Neuron apps for e-scooter locations.
Can I come to the Botanic Garden after it closes if I do not have a Lightscape ticket?
Kings Park will remain open to the public with uninterrupted access to our beautiful parklands and bushland. The WA Botanic Garden will only be open to ticket holders in accordance with booked times. Tickets will be sold on-site, if available.
Can I bring drinks?
This is a fully licenced event and strictly no BYO alcoholic drinks can be brought into the venue; however, food and beverages will be available for sale at the entrance and on the route as well as Frasers Restaurant. More information on this offer will be available nearer the time.
Can I bring food?
This is a promenade event, so please do not bring eskies or picnics. Food trucks will be available on site before you enter and along the route. Fraser’s Restaurant will continue to operate (visit their for details).
Will there by food and drinks available?
Yes, there will be a range of food on offer at Lightscape.
Can I bring a chair?
The experience is designed to be walked through, so no chairs are allowed.
Are there restrooms along the trail?
Yes, there are several areas along the trail that have restrooms for visitors.
Can I take pictures?
Absolutely and we would love you to share them! Be sure to tag #LightscapeKingsPark and #sonymusic. For safety reasons no tripods or monopods will be allowed.
Will I be walking on grass?
Yes, there will be sections along the route which cross grass and mulched paths.
Can I explore other parts of the Gardens during Lightscape?
Whilst you enjoy Lightscape you will be asked to remain on the paths and on the designated Lightscape trail. For your safety and to protect the Gardens, please do not walk in the garden beds or on the lawns.
Are the pathways wheelchair accessible?
The route is designed so that it can be navigated on paths. This is a moderate trail with a moderately steep incline in one section and audience members may benefit from assistance. A limited number of wheelchairs will be made available for those who require assistance. These are available on a first come first served basis and cannot be booked.
If the weather conditions prohibit the trail from being fully accessible, for those needing mobility devices (wheelchairs, walkers, etc.), consideration will be made on a case-by-case basis to allow for tickets to be transferred to alternate dates.
Are strollers allowed?
Yes, strollers are allowed.
Are pets allowed?
No pets allowed, except for service animals.
Is there white strobe lighting?
There will be some lighting sequences that have some flashing lights contained within them; however, there is no strobe lighting.
Is there smoke or haze?
Haze may be used in some areas of the trail.
Will the lights affect the animals?
When planning the Lightscape trail we ensure a Fauna Assessment Report is undertaken. All recommendations from this report are incorporated into the planning of the event to minimise the impact on fauna.
Will there be a cloak room?
No cloaking facilities will be supplied, so please travel light.
Are there sensory challenges posed by this event?
This event involves a large audience travelling on a one-way track through the gardens, with some installations featuring quickly changing lights. This may cause challenges for visitors who are sensory-sensitive or claustrophobic. Visitors with a fear of heights are also advised that the track crosses the elevated Federation Walkway.